Privacy Policy
Policy on protection and use of personal data

Privacy Policy & Cookie Policy

INglass S.p.A. – sole shareholder company – and its subsidiaries (hereinafter INglass), are committed to safeguarding your privacy. INglass is part of the Oerlikon group (i.e. OC Oerlikon Corporation AG, Pfäffikon, Switzerland and its subsidiaries).

This Privacy Policy explains to you, external business contacts (e.g. clients, suppliers, partners, website users..), why and how INglass processes your personal data collected either through this website (www.hrsflow.com) or during your business relationship with us. By personal data, we mean any information that may identify directly or indirectly an individual.

Last updated: March 2026

  • Who is responsible for your data?
  • What types of personal data do we collect, and how?
  • Why do we collect personal Data?
  • On the basis of which legal ground do we collect your personal data?
  • With whom do we share your personal data?
  • Will your personal data be transferred abroad?
  • How do we protect your personal data?
  • For how long do we keep your data?
  • What rights do you have in relation to your personal data and how can you exercise your rights?
  • Changes to this Privacy Policy

Who is responsible for your personal data?

The legal entity responsible for the use of your personal data (so called “Data Controller”) depends on your relationship with us.

If you are a user of this website (www.hrsflow.com), the Data Controller is INglass S.p.A, located in Via Piave 4, San Polo di Piave (Tv), 31020, Italy.

If you have a business relationship with us (e.g. actual or prospective customer, supplier, partner, etc.), the Data Controller is the legal entity you have signed a contract with or are in contact with.

What types of personal data do we collect and how?

INglass collects the below described personal data about you:

  • Personal data that you provide to us: We collect personal data that you provide to us either online or during events or meetings, such as personal data you enter in forms or data fields on our websites or online resources, platforms, applications. Such information includes professional contact information (such as your full name, email address, postal address, country where you work, and telephone number), title, the company you work for, communication preferences if any, communications with us, the products of interest to you and your company, your signature and approvals on contracts. If you participate in an INglass event and accept to be photographed, we may also collect such photograph to promote the concerned event.   
  • Personal data from other sources: Furthermore, when you or the legal entity for whom you work, enter(s) into a business relationship with INglass we collect information from official sources about you or your employer entity that is relevant to comply with applicable laws, notably trade control and export control regulations.
  • Information collected from your computer or electronic device: We collect data about your computer or electronic device when you navigate our website and online resources, when using our networks, when subscribing to feeds on social media. We also collect information through cookies on this website. You will find additional information on this subject and how to block cookies in our Cookie Policy (below this Privacy Policy).

Why do we collect personal data?

When you get in contact with us, when you enter into a business relationship with us or just navigate our website, we collect, use, and process personal data about you. The collection, use, and processing of your personal data is done for the following purposes:

  • To administer, operate, maintain the normal functioning and ensure the security of our websites and platforms;
  • To answer your questions, requests, complaints, orders;
  • To improve our websites and services and manage them in line with applicable laws;
  • To initiate and manage our business relationship with you, which includes notably recording your contact details in our business relationship management systems and ensuring the follow up of our negotiations and contracts with you;
  • To comply with applicable laws and regulations but also defend and protect our rights. This includes notably performing any legally required due diligence, or verification and archiving personal data as long as legally required;
  • To enable you to use our social media resources. The social media resources currently available from the links on this  website, are a blog and the referral functions to share website content with a friend or colleague via email or social media platforms. Please consider carefully what information about yourself you choose  to share with others when you use social media resources as your personal data will be  seen by a large number of people and potentially shared by social media users multiple times ;
  • To promote and send you information about our products, services, events, surveys or our newsletter, in the case you have so requested or agreed to it;
  • To Grant you access to certain information or offerings;
  • To communicate with you on other matters (to send you updates and security alerts).

On the basis of which legal ground do we collect your personal data?

We collect and use personal data about you on the basis of the following legal grounds to comply with applicable data protection laws and especially the EU General Data Protection Regulation 2016/679 (GDPR):

  • Your consent (Article 6.1.a) of GDPR):
    • Your consent is collected anytime legally required. This is the case notably for our direct marketing activities, your consent will be required to send you information about our products and services, events, surveys and newsletters. To stop receiving our marketing messages, you can simply click on the “Unsubscribe” link present at the end of all our marketing emails;
  • To take the necessary steps to enter into a contract with you or to fulfil our contractual obligations (Art. 6.1.b) GDPR):
    • This is the case notably when we enter into a discussion or negotiation with you and that we need some information about you and the company you represent for such purpose;
  • The necessity to pursue our legitimate interests (Art. 6.1.f) GDPR), especially:
    • when we engage suppliers to obtain IT support for the storage, maintenance, functioning or security of our websites and applications;
    • when we respond to your questions online;
    • when we enter your contact details in our business relationship management systems to maintain our business relationship with you;
    • when we archive our contractual documents or communications with you, in order to perform our contractual obligations or defend our rights and interests before a court or regulator.
  • The necessity to comply with applicable laws and regulations (Art.6.1.c) GDPR)
    • This is the case for example when we perform some due diligence or verification about you before entering a business relationship with you.

With whom do we share your personal data?

We process you data for only as long as is strictly necessary to reach purposes already explicated or until you revoke your consent.

For the purposes mentioned in this Privacy Policy, your personal data is shared with the following categories of recipients

  • Oerlikon group companies: INglass is part of the Oerlikon group. Given the Oerlikon’s global footprint, activity, organization and IT infrastructure, your personal data may be processed stored or accessed overseas by OC Oerlikon Management AG, Pfäffikon, Switzerland (Headquarters of the Oerlikon group) providing IT, legal or financial support to the rest of the group to ensure proper centralization, oversight and management of our group tasks and processes. 
  • INglass entities:  when you request information about products offered by one of our INglass subsidiaries, or when several INglass entities collaborate on an offer or performance of a contract for your company your personal data may be shared between the concerned INglass entities in order to properly answer your query.
  • Third party service providers: We employ third party service providers to perform certain tasks and services on our behalf and under our instructions. We use external service providers notably to help us with the administration and management of our websites; with the provision, maintenance, storage of our IT applications, to host our data centers, to deliver electronic communications, to assist us in preventing fraud and ensuring the security of our IT systems and compliance with all applicable laws. Any third-party provider has access only to the personal data needed to perform its specific services. Third parties that have access or process personal data for us are contractually bound to protect it and use it in line with our instructions and applicable data protection laws
  • Social media platforms and tools: If you share the content of our websites on social media and if you share your thoughts on our blog, your personal data may be seen by or shared with other users of the website. When you share personal data on social media, your personal data are processed under the privacy policy of the concerned social media and not under INglass privacy policy.
  • Courts, regulators and Law enforcement: Your personal data may be disclosed to a court or regulator when we have a litigation with you and when we are legally required to disclose such personal data to a public authority, court, regulator, competent law enforcement authorities. Any request from public authorities, courts, regulators will be carefully analyzed, on a case by case basis, in light of applicable data protection laws and international judicial assistance rules in criminal, administrative and civil matters.

We will not sell your personal data nor share or otherwise disclose it to third parties except as indicated above.

Will your personal data be transferred abroad?

This website is stored in Netherlands. Many of our applications are stored centrally either in Italy or in the EU. However, given the purposes mentioned in this Privacy Policy and INglass being part of the Oerlikon group which has a  global footprint and IT infrastructure, your personal data may be transferred to overseas countries (e.g. service providers  supporting our global operations may be established overseas, and when you request to be in contact with and/or to get information about products and services offered by one of our subsidiaries located in  foreign countries,). When your personal data is transferred overseas, we ensure that the international transfer is made in compliance with the applicable data protection law. Data transfers operated within the Oerlikon Group are covered and protected by the Oerlikon Intra Group Data Transfer and Processing Agreement (IGDTPA) based on the EU Standard Contractual Clauses from June 2021. Our IGDTPA contains the Swiss and UK addendums to the EU Standard Contractual Clauses.

How do we protect your personal data?

INglass has set up and maintain technical, physical and organizational measures to protect your personal data against the risks of accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

For how long do we keep your data?

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy. We archive personal data collected about you when necessary to be able to defend our rights before a court in case of a lawsuit or comply with a legal or regulatory obligation.

Therefore, if you have a contract with us, we will keep your personal data for the duration of the contractual relationship and the applicable status of limitation period. If you have provided consent to receive direct marketing messages, we will keep your contact details in our direct marketing lists as long as you are interested – and do not unsubscribe – in receiving such type of communications. If you are a website visitor and request an information, we will keep your personal data the time necessary to respond to your request. If you are interested in discussing business with us, we will keep your personal data as long as we are mutually interested in being in contact and even longer if necessary to defend our rights (e.g. in case of negotiations/non disclosure agreement signed). Where it is no longer required to retain personal data, we delete or anonymise your personal data.

What rights do you have in relation to your personal data and how can you exercise your rights?

You have the rights to:

  1. obtain information about personal data we hold about you and how we use it and obtain a copy of it.
  2. obtain the correction or the erasure of your personal data if it is incomplete, incorrect or outdated.
  3. request a restriction of use of your personal data and require INglass to not further process your personal data where the data is outdated, incorrect or unlawfully used.
  4. object at any time, on grounds relating to your particular situation, to the processing of your personal data. INglass will no longer process the personal data unless it has compelling legitimate grounds for the processing or if it is necessary for the establishment, exercise or defense of legal claims.
  5. withdraw your consent at any time, if your personal data have been collected on the basis of your prior consent. In case of consent withdrawal, your personal data will not be used anymore by us. Please note that you can object at any time to the use of your personal data for direct marketing purposes, by clicking on the “unsubscribe” link present at the end of all our direct marketing emails (i.e. invites to events, newsletter, emails making the promotion of our products/services);
  6. request a copy in a structured, commonly used and machine-readable format  of your  personal data collected on the basis of your prior consent or in order to conclude or perform a contract, and request that we send it to you or another company.

In order to exert the abovementioned rights, or to share any concern about our use of your personal data, you can contact our Global Data Protection Officer at privacy.corporate@oerlikon.com. Please indicate the INglass legal entity you are in contact with, the purpose and scope of your request or concern, your contact details. If we have any doubt about your identity, we reserve the right to ask for a copy of an ID. You have the right to lodge a complaint with the data protection supervisory authority in the country where you are located or where the Data Controller is located, in circumstances where your personal data would not be used in compliance with applicable data protection law.

Changes to this data privacy notice

If our Privacy Policy changes in any way, INglass S.p.A will place an updated version of the policy on this page, so that you are fully informed concerning the types of information we collect, how we use it, and under what circumstances it may be disclosed.

INFORMATION ABOUT COOKIES

What is a cookie?

A cookie is a small text file that is stored by the computer when a website is visited by a user. The text stores information that the site is able to read in the moment in which it is seen at a later time. Some of these cookies are necessary to the site to work properly, while others are useful to the visitor because they can safely store such as user name or language settings. The advantage of having the cookies installed in your pc is that you no longer need to fill out the same information every time you want to access a site you visited before.

Why does Inglass Spa use cookies?

Inglass Spa uses cookies to provide its customers with a customized web experience and allow them to visit again a website without having to enter each time the same information. Cookies are also used to optimize the website performance: in fact they make easier the process of product searching within the site. In order to protect personal data against loss and any form of unlawful processing Inglass Spa has taken appropriate technical and organizational measures.

First-party cookies

First-party cookies are generated by the manager of the site the user is browsing. This category include technical and performance cookies. Technical cookies are used for the transmission of session identifiers (consisting of random numbers generated by the server), which allow a safe and efficient navigation of the website; Performance cookies are used for statistical purposes, for the detection of unique users, viewed or downloaded content etc. Google Analytics, for example, works using this type of cookies. Data are stored anonymously and used as an aggregate. To disable Google Analytics cookies, you can use a special tool made available by Google itself. To install, click here.

Third-party cookies

Third-party cookies, such as that are generated by the "Like" button in Facebook, are generated and used by a different party from the manager of the site on which the user is browsing, based on agreements between the website owner and a third party. Some advertisers use these cookies to track your visits on sites where they offer their services.

How can I disable cookies?

You can easily modify browser settings to turn off cookies. Warning: when you disable cookies your username and password will be no longer stored on the login box of the site.

Firefox:

  • Open Firefox
  • Press the "Alt" key.
  • In the toolbar at the top of the browser, select "Tools" and then "Options."
  • Then select the "Privacy" tab.
  • Go to "Cronology Settings" and then click "Custom Settings". Uncheck "Accept cookies from sites" and save your preferences.

Internet Explorer:

  • Open Internet Explorer.
  • Click on "Tools" then "Internet Options."
  • Select the "Privacy" tab and choose the privacy level you want (move the slider up to block all cookies, or down to allow them all).
  • Then click OK.

Google Chrome:

  • Open Google Chrome.
  • Click on "Tools."
  • Select "Settings" and then "Advanced Settings".
  • Select "Content settings" under "Privacy".
  • In "Cookies and Site Data" you can search and delete specific cookies.

or

  • Type chrome://settings/cookies in the address bar and press Enter key.
  • You will access to "Cookie and Site Data" where you can search and delete specific cookies

Safari:

  • Open Safari.
  • Select "Preferences" in the toolbar, and then select the panel "Security" in the following dialog box.
  • In the "Accept Cookies" section you can specify if and when Safari should save cookies from websites. For more information click on the Help button (marked with a question mark).
  • For more information on cookies that are stored on your computer, click on "Show Cookies."
  • Go to "Cronology Settings" and then click "Custom Settings". Uncheck "Accept cookies from sites" and save your preferences.

CHANGES TO THIS DATA PRIVACY NOTICE