For all your support needs, contact your service center of reference:
EUROPE
24/7 Service Hotline
Ph. +39 0422 750 555
Email: service@hrsflow.com
German speaking hotline: Ph. +49 69 668159666
Email: germany.servicehelpdesk@hrsflow.com
NORTH AMERICA
24/7 Service Hotline
Ph. +1-855-HRS-FLOW (1-855-477-3569)
Email: usa.service@hrsflow.com
ASIA
Customer service 24/7 for Asian Countries
Ph. +86 18858181211
Email: china.service@hrsflow.com
Our customer service support:
- HRSflow System installation
- Process tuning and optimization through try-out
- Customer training on HRSflow Systems maintenance
- Prompt intervention on system’s issues. 24/7 hotline
- Engineering changes
- Customized spare parts strategy to satisfy all customer needs
- Dedicated machines for fast production of customized components
- Standard spare parts supplied in 24 hours
Spare parts
HRSflow Spare parts ensure that the performance of HRSflow hot runner systems remain productive for the entire life cycle of the system.
We can offer customized packages of spare parts to ensure you have the most common used components available on site.
